By then, my once-steaming mug is usually closer to lukewarm. You can also email to initiate a return.Although the first step in my work-from-home morning routine is pouring myself a cup of tea, I don’t often get around to drinking that tea until I’ve made breakfast, checked emails, responded to any urgent emails, and gotten distracted chatting with co-workers on Slack. When you head to the Return Page, specify the reason for return. Products must be shipped back in good physical condition with all of the original accessories. To qualify for a refund, you must submit your request via the Return Page. To return an Ember Mug, you can do so within 30 days of purchase to get a full refund. To check your Ember Mug order status, use the tracking number provided in the confirmation email.
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